Every day, our support team (nonprofits@firstgiving.com) receives a wide range of requests from organizations to change or edit some aspect of their nonprofit account.  While the type of inquiries vary greatly, they are often accompanied by one common question: “Is this something that I can do in the future, or do you have to do it for me?”

So if you’ve ever asked this question, take solace in knowing that you are not alone!  We realize that it’s tough to know exactly which aspects of your account can be changed without having to contact support.  To help provide some clarification, here’s a list that sorts everything out for you:

Things you can do (w/links to “how to” videos)

• Add an event (with registration & teams)
• Edit your “Thank you” and matching gift text for donors
• Add/delete user logins for your reporting area
• Edit your Start Page (banner, text, pictures)
• Turn Start Page features on/off: Total raised, Top fundraisers, Top teams, Resources

Things we’re happy to do for you

• Delete events
• Edit events after they’re created (date, description, location, etc.)
• Delete a team/change a team name
• Add registration for an event (you provide the questions)
• Change the url for your Start Page
• Turn features on/off: Grassroots, Donate now button, “I registered offline”

We’ll keep you in the loop as this list evolves and more features get moved to list one.  I hope this info helps you break down these features and better understand how you can edit/change/revise your account.

See you next week for another tip.  Same Firstgiving time.  Same Firstgiving channel.